Wow! That's a major screwup on Palm. I'm still going to get a Pre, but damn! That sucks!

That is the intended purpose of that feature - it is a kill pill , in case your phone is stolen, to be able to brick the device and render it useless to the thief. Good to know it really works!

I agree with NPD. It's supposed to be a kill pill. Nothing like knowing that a crook now has a brick on his hands. Even more useful would be a screen that says "Please return to the nearest Sprint store" or "Your Current Location is ... and this phone is not yours" every time the new phone's owner turns it on.

I agree. But I just wanted to warn people not to use this button as a "Reset" as it will brick the phone. The purpose is to wipe it in case it gets stolen or lost.

It pretty clearly states what it is for. I mean the phrase "Full Erase" is kinda of hard to misunderstand. It fully erases the phone. There is also text below it that explains the process.

Having said that, the person should have been told how the feature worked during her setup phase.

I beg to differ. It says "Erase Device," Which isn't that far off from "reset device". There also is no explanation, as Tensc claims, as to what to expect from performing said action.

Palm screwed up here.

I accede with NPD. It's declared to be a annihilate pill. Nothing like alive that a cheat now has a brick on his hands. Even added advantageous would be a awning that says "Please acknowledgment to the abutting Sprint store" or "Your Current Location is ... and this buzz is not yours" every time the new phone's buyer turns it on